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FAQs

Candle Care:

  • To prevent uneven wax, always burn your candles long enough for the wax to melt all the way to the edge of the glass, especially when lighting for the first time.
  • Trim wick to 5mm before lighting each time.
  • Never leave a burning candle un-attended.
  • Do not burn candles on or near anything that can catch fire.
  • Burn the candle for a minimum of 2 hours and maximum 4 hours.
  • Keep out of the reach of children & pets.
  • Always leave at least 10cm between burning candles.
  • Do not place in a draft.
  • Don’t burn a candle all the way down to the bottom, leave approx. 5mm of wax in the container.
  • Snuff out a candle – rather than blowing it out.
  • Protect your surfaces.
  • Do not touch the glass container when hot.

Reed Diffuser Safety:

  • Unscrew silver top and remove bung. Screw the silver cap back onto the bottle.
  • Wash your hands after handling.
  • Insert reed stems into the bottle container making sure you spread out the reeds.
  • Ensure the product is placed on a stable surface to prevent accidental spillage. Do not place on a polished, painted, leather or plastic surface.
  • Avoid electrical equipment, as accidental spillage may cause damage to certain materials.
  • Wipe surface in case of spillage.
  • Flammable liquid – do not light reeds.
  • Do not ingest.
  • Keep out of the reach or children and pets.
  • People suffering from perfume sensitivity should be cautious when using this product. Use gloves when handling reeds.
  • You can flip the reeds regularly to provide more fragrance. Please wash hands after handling.